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How long does it take to receive my video invitation?

We deliver your video invitation within 24 hours after confirming the customization details. We ensure that your video is ready quickly, without compromising quality.

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Can I make changes after receiving the video?

If you need any adjustments, you can make them within 24 hours of receiving your video. We will make the necessary corrections at no additional cost if the error was ours. After this period, additional charges may apply.

How will I receive my video invitation?

Once your video is ready, we will send you a download link via email. You can also easily share it through WhatsApp, email, social media, or any other platform.

In what formats is the video invitation delivered?

The video invitation is delivered in MP4 format, ensuring compatibility with all devices and platforms. We also provide the video in HD (high definition) for perfect viewing on any screen.

Can I add music or voice to my video invitation?

Absolutely! You can choose music from our library or upload your own track. You can also add a personalized voice message to be included in the video.

Can I see a preview of the video invitation before finalizing my order?

Yes, we will send you a preview of the video so you can provide feedback and adjust any details before the final delivery. We want to ensure you’re completely satisfied with the result.

What payment methods are accepted?

We accept payments via credit cards, PayPal, and other secure payment methods through our online platform.

Can I cancel my order after placing it?

You can cancel your order within 24 hours of placing it, before we begin the customization process. Due to the personalized nature of the product, we do not offer refunds after this time.

What if my video invitation doesn’t play correctly?

If you experience any issues with video playback, please contact us immediately. We will resolve any technical problems to ensure you can enjoy your video invitation without any inconvenience.